You can permanently delete your Travelog account and all associated data at any time. Choose whichever method is easiest for you.
This is the fastest path and removes your account immediately.
If you no longer have the app installed, email us from the address associated with your account. We will verify your identity and delete the account within 30 days.
Email travelog052@gmail.com| Data | Deleted |
|---|---|
| Account profile (email, name, photo, bio, preferences) | Yes |
| Trips you own and all itineraries inside them | Yes |
| Journal entries and notes | Yes |
| Bucket-list items and saved ideas | Yes |
| Trip photos you uploaded | Yes |
| Comments and messages you sent | Anonymized (the threads remain visible to other participants without your name attached) |
| Push notification tokens | Yes |
| Subscription receipts | Retained for the period required by tax and accounting law, then deleted |
| Abuse/security logs | Retained for the period required to protect the service, then deleted |
A few items must be retained briefly for legal or operational reasons, and are deleted on the schedule above:
If you used Apple, Google, or Facebook sign-in, deleting your Travelog account does not affect those underlying accounts. You'll need to revoke access from those providers separately if you'd like.
Deleting your account does not cancel an active Travelog Pro subscription. Cancel separately through: